Linda Johnson (Supporting)
Coach and consultant Linda shares guidance on supporting loved ones facing mental health challenges. She emphasises active listening, non-judgment, and checking in during crises, w...
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How can you support a loved one that is struggling with a mental illness?
The first thing to remember is mental illness is no one's fault. We shouldn't judge people because of this any more than if they had a physical illness. And it doesn't matter where it began or how it happened, it's there. And let's deal with the reality. People might be distorted in their view of the world instead of endlessly correcting them. Just listen to them. People need to be listened to more than anything. Sometimes listening becomes a cure all on its own. When people are in crisis, check in on them. The problem is that many people get neglected or you figure, well, they sounded fine the last time. They're fine now. Maybe, maybe not. They might be putting up a front. They may have relapsed. That happens quite often. And list others as well to check in on them. Whether the friend of the same person or you have a family member. Whether your friend knows that you're having other people involved or not, you cannot do it alone. You cannot be available 24 7, nor should you will wear out. Reassure the person and inform them of what their options are. Let them know they're not alone in this. That many people struggle the same way. There's no reason to have guilt or shame about it. And if you have information about resources that can help people who can help support groups strategies, let them know. Share that with them. If you know of self-help strategies, if you know ways that they can broaden their support network, pass that on.
What If the Person Is Suicidal or Feels Hopeless?
If the person sounds suicidal, if they feel hopeless, if they feel that they are unable to care for themselves, contact the appropriate trained authorities to help them. Sometimes it's necessary for people to have emergency intervention.
What Is Secondary Trauma and How Can You Protect Yourself?
And finally, not only take care of yourself, but learn about secondary trauma. Secondary trauma happens when you are hearing about another person's trauma over and over again to the point where you're feeling it yourself. Set some clear boundaries and remember, you are not a therapist.